Privacy Policy – Projects & Consulting

Last Updated: 5 October 2026

P5 Projects & Consulting (“P5 Projects & Consulting”, “P5PC”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit or use www.p5pc.co.za, submit an enquiry, request a consultation, communicate with us, or otherwise interact with P5 Projects & Consulting.

This Privacy Policy is intended to comply with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1. About P5 Projects & Consulting

P5 Projects & Consulting provides engineering, project management, fabrication quality assurance, welding coordination, QMS and HSE compliance, project recovery, workshop support, procurement, inspections, site supervision and other specialised engineering and project delivery services.

The website is primarily intended to provide information about our services and allow prospective and existing clients to contact us regarding their project and consulting requirements.

2. Information We Collect

Depending on how you interact with P5 Projects & Consulting, we may collect the following personal information:

2.1 Information You Provide to Us

This may include:

First name
Last name
Email address
Telephone or mobile number
Company or organisation name
Job title or position
Project or business information
Information relating to your engineering or consulting requirements
Information provided when requesting a consultation
Information submitted through our website contact forms
Correspondence and communications with us
Any other information you voluntarily provide to us

Our website contact form currently requests your first name, last name, email address, the nature of the assistance required, subject and message.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General location information
Website usage information
Technical information relating to your interaction with the website

This information may be collected through cookies, analytics tools and similar technologies.

3. How We Collect Your Information

We may collect personal information when you:

Complete our contact form
Request a consultation
Request information about our services
Contact us by email
Contact us by telephone
Contact us through WhatsApp
Communicate with our representatives
Discuss a potential project with us
Engage us to provide consulting or engineering services
Provide information as part of an existing client relationship
Visit or interact with our website
Otherwise voluntarily provide information to us

4. How We Use Your Personal Information

We may use your personal information for legitimate business purposes, including to:

Respond to enquiries
Respond to consultation requests
Understand your project requirements
Provide information about our services
Assess potential projects and consulting requirements
Prepare quotations, proposals or scopes of work
Communicate with prospective and existing clients
Deliver engineering and consulting services
Coordinate project-related communications
Provide project reporting and administrative support
Maintain client and business records
Manage contractual and commercial relationships
Improve our website and services
Maintain website and information security
Prevent fraud, misuse or unauthorised activity
Comply with applicable legal and regulatory obligations
Protect and enforce our legal rights
Carry out other activities reasonably necessary to operate our business

5. Project and Technical Information

Clients and prospective clients may provide information about engineering, fabrication, construction, industrial, operational or other projects when communicating with P5 Projects & Consulting.

Such information may include:

Project descriptions
Site information
Technical requirements
Engineering requirements
Project schedules
Procurement information
Quality and compliance information
HSE information
Operational information
Commercial information
Drawings or documents
Photographs or inspection information
Other information required to understand or deliver the requested services

Where such information contains personal information, we will process that information for legitimate business, contractual, project-delivery or legal purposes.

Clients should avoid providing personal information that is not reasonably necessary for the relevant project or service.

6. Confidential Business Information

P5 Projects & Consulting may receive confidential or commercially sensitive information from clients and prospective clients.

Where information is provided to us for the purposes of evaluating or delivering a project, we will take reasonable steps to protect confidential information and use it only for legitimate business, contractual or project-related purposes, subject to applicable agreements and legal obligations.

This Privacy Policy does not replace any separate confidentiality or non-disclosure agreement that may exist between P5 Projects & Consulting and a client.

7. Direct Marketing

Where permitted by applicable law, P5 Projects & Consulting may use contact information to communicate information about:

Our engineering services
Consulting services
Project management services
New or additional services
Business updates
Industry-related information
Other information that may be relevant to existing or prospective clients

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided in the relevant communication.

Opting out of marketing communications will not prevent us from sending essential communications relating to an existing enquiry, project, agreement, consultation or service.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, security and user experience.

Cookies may be used to:

Support website functionality
Remember preferences
Understand how visitors use our website
Analyse website traffic
Monitor website performance
Improve the website and its content
Support security and technical functions

You can adjust your browser settings to refuse or delete cookies.

Disabling certain cookies may affect the functionality of some parts of the website.

9. Sharing Your Personal Information

P5 Projects & Consulting does not sell or rent personal information.

We may share personal information where reasonably necessary to operate our business, provide requested services or comply with legal obligations.

Depending on the circumstances, information may be shared with:

Website hosting providers
Website developers and administrators
IT and technical service providers
Email and communication service providers
Cloud-based software providers
Professional advisers
Accounting and administrative service providers
Project partners or subcontractors where necessary to provide contracted services
Survey, inspection or technical service providers
Regulatory authorities
Law enforcement authorities where legally required
Other service providers where reasonably necessary for legitimate business or project purposes

We take reasonable steps to ensure that third parties who process personal information on our behalf handle that information appropriately.

10. WhatsApp and Other Communication Platforms

P5 Projects & Consulting may provide communication options such as WhatsApp for enquiries and business communications.

Where you choose to communicate with us through a third-party platform, the information you provide may also be processed by that platform in accordance with its own privacy policy and terms.

We recommend that you review the applicable privacy policy of any third-party communication platform before using it.

11. Protection of Personal Information

P5 Projects & Consulting takes reasonable technical and organisational measures to protect personal information against:

Loss
Theft
Misuse
Unauthorised access
Unauthorised disclosure
Unauthorised alteration
Destruction

Access to personal information is limited where reasonably possible to persons who require the information for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained where necessary for:

Enquiries and consultations
Quotations and proposals
Client relationships
Project delivery
Contracts and agreements
Accounting and financial records
Legal and regulatory compliance
Dispute resolution
Protection of our legal rights
Legitimate business record-keeping

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

13. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction or updating of inaccurate or incomplete information
Request deletion of personal information where legally appropriate
Object to certain processing of your personal information
Object to direct marketing
Request information regarding how your personal information is processed
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa

We may need to verify your identity before processing certain requests.

Certain rights may be subject to lawful limitations.

14. Accessing and Correcting Your Information

If you believe that personal information we hold about you is inaccurate, incomplete or outdated, you may contact us and request that the information be corrected or updated.

You may also request access to personal information held by us, subject to applicable legal requirements.

We may require reasonable proof of identity before providing access to personal information.

15. Third-Party Websites

Our website may contain links to third-party websites, services, suppliers, partners or other online resources.

P5 Projects & Consulting is not responsible for the privacy practices, security or content of third-party websites.

We recommend that you review the applicable privacy policy of any third-party website before providing personal information.

16. Children’s Information

The P5 Projects & Consulting website is intended primarily for businesses, organisations, professionals and adult users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can investigate and take appropriate steps.

17. International Transfers

Some technology, hosting, communication, analytics or software providers used by P5 Projects & Consulting may process or store information outside South Africa.

Where personal information is transferred outside South Africa, P5 Projects & Consulting will take reasonable steps to ensure that such processing complies with applicable South African data protection requirements.

18. Changes to This Privacy Policy

P5 Projects & Consulting may update this Privacy Policy from time to time to reflect:

Changes to our business
Changes to our services
Changes to our website
Changes in technology
Changes to applicable legislation

The updated version will be published on this page together with the relevant updated date.

We encourage visitors and clients to review this Privacy Policy periodically.

19. Responsible Party

For purposes of applicable South African data protection legislation, the responsible party for personal information processed by P5 Projects & Consulting is:

P5 Projects & Consulting

Email: info@p5pc.co.za

Telephone: +27 83 459 7799

The contact details above are published on the company’s website.

20. Privacy Enquiries

If you have questions about this Privacy Policy, would like to request access to your personal information, wish to correct your information, or have a privacy-related complaint, please contact P5 Projects & Consulting:

Email: info@p5pc.co.za

Telephone: +27 83 459 7799

We will take reasonable steps to investigate and respond to privacy-related requests and complaints.

21. Complaints to the Information Regulator

If you are dissatisfied with how P5 Projects & Consulting has handled your personal information, you may also lodge a complaint with the Information Regulator of South Africa, subject to the applicable requirements and procedures.

Information Regulator of South Africa

Website: www.inforegulator.org.za